Welcome to Relucent Global Services’ website. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree, please refrain from using this website.

1.Definitions

1.1 “Company” refers to Relucent Global Services, the provider of freight forwarding services.
1.2 “Customer” refers to any person or entity requesting services from the Company.
1.3 “Goods” includes the cargo and any container not supplied by or on behalf of the Company, in respect of which the Company provides a service.
1.4 “Services” refers to the freight forwarding and related services offered by the Company.
1.5 “Website” refers to [Your Company Website URL].

2. Use of Website
2.1 You agree to use this website solely for lawful purposes and in accordance with these Terms and Conditions.
2.2 Website Use and Access
By using this website or any of its subsites, you agree to use it only for its intended purpose: accessing information about Relucent Global Services and its services, in line with the Terms of Use displayed on the website at the time of access.
Using the website for any other purpose is prohibited (“Prohibited Uses”). Prohibited Uses include, but are not limited to:
– Using the website in ways that violate laws or infringe on the rights (including intellectual property rights) of Relucent Global Services or others.
– Uploading, transferring, or sharing files or information that may harm or compromise the website’s software or hardware.
– Using screen scraping or data scraping tools to extract information in ways that bypass safeguards like IP blocks or CAPTCHA.
– Deploying software or processes that disrupt the website’s normal functioning or related activities.
– Overloading the website infrastructure with excessive or unreasonable demands.
– Interrupting the website’s connection to its server or network or ignoring the protocols of connected networks.
– Sharing passwords to restricted areas with unauthorized individuals or using them improperly.
– Using automated tools like spiders or bots to access the website in unauthorized ways or circumvent safeguards.
– Attempting to decrypt, reverse-engineer, or disassemble the website’s software.
– Displaying website content on other sites without permission.
– Collecting or storing personal data about website users or Relucent Global Services employees without authorization.
– Copying, selling, or commercially exploiting protected content from the website without permission.
– Accessing data not meant for you, testing system vulnerabilities without permission, or bypassing security protocols.
– Impairing the website’s connection through methods like viruses, overloading, spamming, or crashing.

Relucent Global Services reserves the right to block your access to the website, temporarily or permanently, if you engage in Prohibited Uses. Additional actions Relucent Global Services may take include:
– Removing any material related to Prohibited Uses.
– Pursuing legal action to recover damages, including reputational and legal costs.
– Requiring you to sign a legal agreement to cease prohibited activities.
– Reporting relevant information to authorities for enforcement of applicable laws.
– Taking any other steps deemed necessary to protect the website and mitigate losses.

3. Services Offered
3.1 Our website provides information about our freight forwarding and logistics services, and allows users to request quotes and book services.
3.2 All services are subject to separate contractual agreements, which will be provided prior to the execution of any shipment.

4. User Responsibilities
4.1 You must provide accurate and complete information when submitting inquiries or booking services.
4.2 You are responsible for ensuring compliance with all applicable laws and regulations related to the goods being shipped.

5. Prohibited Activities
5.1 You may not:

• Use this website to distribute malware or harmful content.
• Engage in unauthorized data extraction or scraping.
• Attempt to disrupt the functionality of the website.

6. Intellectual Property
6.1 All content on this website, including text, graphics, logos, and images, is the property of Relucent Global Services or its licensors.
6.2 You may not reproduce, distribute, or modify any content without prior written consent.

7. Limitation of Liability
7.1 The Company shall not be liable for any loss or damage arising from the use of this website or the services provided, except as expressly provided in separate contractual agreements.
7.2 The Company is not responsible for delays, losses, or damages caused by third-party service providers or unforeseeable events.

8. Privacy
8.1 Our [Privacy Policy](link to privacy policy) explains how we collect, use, and protect your information.
8.2 By using our website, you consent to the collection and use of your data as described in the Privacy Policy.

9. Compliance With Laws and Restrictions
You agree to use the website in full compliance with all laws, rules, and regulations and in a way that does not harm the goodwill or reputation of Relucent Global Services. In addition to the restrictions listed in these Terms of Use, you agree not to:

• Share false information about Relucent Global Services or its services.
• Suggest or imply that Relucent Global Services endorses your products or services without permission.
• Use or access the website in a way that negatively impacts its performance, or the systems and networks of Relucent Global Services, other users, or clients.
• Upload or send information to the website that contains harmful programs like viruses, worms, or Trojan horses, or anything that infringes on others’ rights.
• Hide the origin of information sent through the website.
• Post false or misleading information on the website

10. Changes to Terms
10.1 We reserve the right to update these Terms and Conditions at any time without prior notice.
10.2 Your continued use of the website constitutes acceptance of the revised Terms and Conditions.

11. Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
Relucent Global Services
[Your Address]
[Your Email Address]
[Your Phone Number]

**GENERAL CONDITIONS**
In these Conditions:
(a) Authority:
Refers to a legally authorized entity or person, operating within their legal jurisdiction at any national, state, municipal, port, or airport level.
(b) Carriage:
Encompasses any operations and services performed by the Company concerning the Goods, including but not limited to loading, unloading, storage, warehousing, and handling.
(c) Company:
Refers to Relucent Global Services, responsible for providing services outlined in these conditions.
(d) Consignee:
The individual or entity to whom the goods are delivered
(e) Container:
Includes any container, trailer, vehicle, transportable tank, pallet, or similar items used for consolidating goods, along with mobile equipment and timber packaging.
(f) Customer:
Any individual or entity, whether an agent or principal, requesting services or advice from the Company.
(g) Dangerous Goods:
Goods that are hazardous, noxious, inflammable, radioactive, or potentially harmful to other goods or the environment.
(h) Data Log:
A chronological record of all messages sent and received by a party, maintained in compliance with industry standards.
(i) Data Message:
Information stored or transmitted electronically, magnetically, or optically.
(j) EDI:
Electronic data interchange based on international standards (UNEDIFACT), transmitted electronically or wirelessly.
(k) Electronic:
Information generated, sent, or stored using electronic, magnetic, or optical means.
(l) Electronic Document:
Includes documents, records, or transactions stored or communicated electronically
(m) Goods:
The cargo, including any containers not provided by the Company, for which services are rendered.
(n) Hague Visby Rules:
International regulations for bills of lading, including updates from the Visby Protocol of 1968.
(o) Instructions:
Customer-provided details of specific service requirements
(p) Owner:
The owner, shipper, consignee, or any party with a legal or equitable interest in the Goods
(q) Person:
Includes individuals, organizations, or corporate entities.
(r) SDR:
Special Drawing Rights as defined by the International Monetary Fund.
(s) Services:
Any services provided by the Company within the scope of these conditions.

**1. Applicability:**
(a) All Company activities, whether charged or free, are subject to these terms.
(b) Where specific laws or regulations apply, these conditions will align with such legislation. Any conflicting terms will be overridden to the extent required by law.

**2. Roles:**
The Company acts as an agent except in the following cases:
– When performing carriage, handling, or storage of Goods directly under its control.
– When explicitly agreed in writing to act as a principal.
– When determined by a court to be acting as a principal.

**3. Clarifications:**
(a) Fixed pricing does not imply the Company acts as a principal.
(b) The use of Company-owned or leased equipment does not determine its role.
(c) The Company acts as an agent when arranging contracts of carriage or similar services with third parties.
(d) Customs, licensing, and certification services are always provided as an agent.

**4. Quotations:**
Quotations are valid for immediate acceptance and subject to revision if rates or charges change. The Company may update charges with or without prior notice.